Ellen Voie, CAE, PDC
Each year the American Transportation Research Institute (ATRI) asks drivers and carriers about their top concerns. As you can imagine, the drivers list differs from the trucking companies’ list, but some issues do affect both groups significantly.
Detention and delays at customer facilities was one of the issues that were important to both groups. It was the fifth concern for drivers and number six on the list for carriers. Delays at the loading docks reduce a driver’s productivity and decrease the level of compensation for both drivers and their companies.